Refund Policy

✅ Eligibility for Refunds

• You can request a refund within 7 days of receiving your order.

• The item must be:

  • Unused

  • In its original packaging

  • In the same condition that you received it

❌ Non-Refundable Items

We do not accept returns or refunds for:

• Opened or used consumable products (e.g. pickles, oils, supplements)

• Items purchased during a sale or with a discount coupon

• Customized or perishable items

🔁 Replacement Only (If Applicable)

In case you receive:

• A damaged, defective, or wrong item
  Please email us at support@kasbanatural.com within 48 hours of delivery with:

• Your order number

• Clear photos or video proof

We'll issue a free replacement or store credit once verified.

💳 Refund Process

• Once your return is approved, we will process your refund to the original method of payment within 7–10 business days.

• If the refund is delayed, kindly contact your bank or payment gateway.

🚚 Return Shipping

• Customers are responsible for return shipping costs unless the product was defective or wrongly delivered.

• Please pack the product securely to avoid damage in transit.

📩 Contact Us

If you have any questions or want to initiate a return, contact our support team:

📧 Email: support@kasbanatural.com
🌐 Website: https://kasbanatural.com